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Email / Anti-Spam Policy


Member Participation and Disclaimer

The purpose of this EMAIL POLICY is to ensure the proper use of the BONE FISH LTD email system and to ensure that all members are aware of what BONE FISH LTD deems as acceptable (and unacceptable) with regard to the use of its email system.

BONE FISH LTD reserves the right to amend this EMAIL POLICY at its own discretion. Nevertheless, any amendments that are made shall be communicated to all members in an appropriate manner and time frame.

Legal Risks

Email is a business communication tool and BONE FISH LTD is obliged to use this tool in a responsible, effective and lawful manner. Although by its nature email seems to be less formal than other written communications, the same laws apply. Therefore, it is important that members are aware of the legal risks that are associated with emails:

  • If you send emails with any libellous, defamatory, offensive, racist or obscene remarks, you, the MEMBER, and BONE FISH LTD can be held responsible.
  • If you forward emails with any libellous, defamatory, offensive, racist or obscene remarks, you, the MEMBER, and BONE FISH LTD can be held responsible.
  • If you unlawfully forward confidential information, you, the MEMBER, and BONE FISH LTD can be held liable.
  • If you unlawfully forward or copy messages without permission, you, the MEMBER, and BONE FISH LTD can be held liable for copyright infringement.
  • If you send an attachment that contains a virus, you, the MEMBER, and BONE FISH LTD can be held liable.

By following the guidelines in this EMAIL POLICY, the email user can minimize the legal risks involved in the use of email communications. However, if the user disregards the rules set out in this EMAIL POLICY, he/she will be fully liable and BONE FISH LTD will disassociate itself from the user as far as legally possible.

Legal Requirements

The following rules are required by law and should be strictly adhered to. It is prohibited to:

  • Send or forward emails containing libellous, defamatory, offensive, racist or obscene remarks. If you, the MEMBER, receive an email of this nature, you must promptly forward it to customer.services@bone-fish.com.
  • Forward a message without acquiring previous permission from the sender.
  • Send unsolicited email messages.
  • Forge or attempt to forge email messages.
  • Disguise or attempt to disguise your identity when sending mail.
  • Send email messages using another person's email account.
  • Copy a message or attachment belonging to another user without express permission from the originator.

It is important to be aware that the information that BONE FISH LTD collects is:

  • used to improve the content and functionality of BONE FISH LTD.
  • used to inform members and visitors about updates to BONE FISH LTD.
  • never shared with other organisations for commercial purposes.
Personal Use

It is strictly forbidden to use the BONE FISH LTD emailing system for anything other than legitimate purposes. This includes the sending of chain letters, junk mail or other types of non legitimate email communications. All messages distributed via the company's email system are the property of BONE FISH LTD.

Confidential Information

Never send confidential information via email. If you are in doubt as to whether to send certain information via email, consult with the Customer Services Department. Refrain from sending telephone numbers, mobile numbers and postal addresses as the sending of this information can lead to potential problems.

System Monitoring

Members expressly surrender any right of privacy in anything they create, store, send or receive on the BONE FISH LTD system. BONE FISH LTD can � but is not obliged to � monitor emails without prior notification. If there is evidence that a MEMBER is not adhering to the guidelines set out in this EMAIL POLICY, BONE FISH LTD reserves the right to remove his/her profile without prior notice.

Storage of Data

Any information that is supplied by the MEMBER is treated in the strictest of confidence. BONE FISH LTD will NOT sell or redistribute a MEMBER'S information or details to any third party and all information provided by the MEMBER will reside solely on the BONE FISH LTD servers.

During the registration process, a user must supply certain contact information (including an email address) � this information is only gathered to contact the user about the SERVICES available on BONE FISH LTD which they have expressed an interest in, and for no other third party reason.

Any text data that is supplied to BONE FISH LTD by any member or visitor to the site is stored in a database. In the same manner, photographic material that is supplied to BONE FISH LTD by any member or visitor to the site is stored on the server�s file structure. Sensitive information � including a member or visitor�s name, surname or email address are � under no circumstances � revealed to any other member or visitor to the site. All personal data is stored in the strictest of confidence and BONE FISH LTD adheres at all times to the Data Protection Act.

Nevertheless, when completing a member profile/advert on any of our networking sites, the MEMBER confirms that he/she consents to displaying this personal information as a form of �self advertisement�. Personal information that is supplied by the MEMBER is displayed on the site and is on view for other members to see. However, excluded from the profile advert is sensitive information such as a member�s surname, email address and mobile number � and under no circumstances will BONE FISH LTD divulge this information.

Cookies - A cookie is a piece of data stored on the user�s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use session ID cookies only. For the session ID cookie, once users close the browser, the cookie simply terminates.

Log Files - Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user�s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Database Maintenance

BONE FISH LTD carries out the following processes to ensure the database is kept clean and valid:

  • BONE FISH LTD processes bounces and other replies, and does its utmost to keep bounces below 10% of all messages sent.
  • Outbound email servers have valid reverse DNS entries.
  • Standard role email account, including abuse and postmaster registered with abuse.net. (Accurate maintenance of database information).
  • Valid SPF and DKIM records are attached to each email sent.
  • Feedback loop complaints are resolved within 2 working days.
To Unsubscribe
If a MEMBER decides that he/she does not wish to continue with the BONE FISH LTD SERVICE, he/she can unsubscribe by clicking on the link provided in any email message sent by BONE FISH LTD. Alternatively, the MEMBER can remove their account information directly from the website by entering "My Account" after logging in, and clicking on the link marked "Remove Old Addresses". In addition, the MEMBER can contact services at: customer.services@bone-fish.com. All emails sent by BONE FISH LTD contain links to both the MEMBER'S account page and also the cancellation page.
Sending Domains
bid4truth.com (Michelle Carpenter) info@bid4truth.com
matchingmember.com (Linda Green) info@matchingmember.com
matchmailer.com (Violeta Francis) info@matchmailer.com
Cancellation of Account
BONE FISH LTD will remove a MEMBER from the SERVICE as quickly as possible. Once the account has been cancelled, no further emails will be sent to the MEMBER in question.
Email Frequency
BONE FISH LTD cannot guarantee the number of emails a MEMBER will receive on a daily basis. However, BONE FISH LTD will only send the MEMBER emails which it deems to be of interest. Nevertheless, as a result of the member matching system, members in highly populated areas may � from time to time � receive large numbers of matches and emails from other members.

Members that do not wish to continue receiving communications of this nature are able to opt-out of receiving mail from the BONE FISH LTD SERVICE. The MEMBER has the ability to unsubscribe from any � or all � mails during their membership on the service. This can be done directly by the MEMBER by accessing the section titled �Your Details� and clicking on the link �Email Subscriptions�. Here the MEMBER can pause/stop matches and email communications.

Email Types
BONE FISH LTD sends newsletters, special offers, joining/password communications and confirmations, top members, member replies and member matches to a member's email account.
Third Parties
BONE FISH LTD will not sell or redistribute a MEMBER'S information or details to any third party. The information provided by the MEMBER will reside solely on the BONE FISH LTD servers.
Complaints
If a MEMBER or individual feels that their email address is being abused, BONE FISH LTD can be notified at the following email address: mike.fitzgerald@bone-fish.com.
Email Disclaimer
The following disclaimer is attached to the bottom of each email: 'This email and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please email: customer.services@bone-fish.com.

Please note that any views or opinions presented in this email are solely those of the MEMBER and do not necessarily represent those of BONE FISH LTD.

Finally, the recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted via this email.'

The contact details for BONE FISH LTD are included on each email sent to the MEMBER.

Further Questions
If you have any questions or comments about this EMAIL POLICY, please contact Mike Fitzgerald on 0844 448 7999 or email: mike.fitzgerald@bone-fish.com. If you do not have any questions, BONE FISH LTD will be under the impression that you understand and are aware of the rules and guidelines set out in this EMAIL POLICY, and will thus duly adhere to them.
Contact Information
Business Name: Bone Fish Limited
Address: 3rd Floor, International House, Bell Lane
Country: Gibraltar
Tel: 0844 448 7999
Website: http://www.bone-fish.com
Email: info@bone-fish.com